Sales outsourcing in Brazil that evolves from people to AI agents
Inbound and outbound acquisition channels executed by AI agents — from first contact to conversion, across every channel, continuously learning what converts.
What the agentic sales operation executes
Outsource the operation you have. Build the operation you need.
Macro can take over an existing enterprise operation as a BPO provider in Brazil, preserving service continuity, governance and business targets while progressively moving the operation to a hybrid and agentic model. The goal is not simply to outsource headcount, but to reduce headcount dependency and optimize cost per outcome.
Brazil-based sales, collections, customer service and back-office operations across voice, WhatsApp, web, email and enterprise systems.
Explore Macro's AI-native BPO model in Brazil →We absorb your sales operation and execute the complete transformation
No matter your sales operation's level of digital maturity — we evolve from wherever it stands. Existing teams, processes, systems and targets enter as they are. Macro drives every stage of the Agentic Transformation — no integration project, no IT queue.